Approach
Putting People First
Learn about the value of leading with tenant voices and participatory co-design practices. Explore some processes and important considerations to ensure you are bringing folks into projects in a meaningful way.
People First Approach
Over the past 18 months we spoke with people across the housing spectrum to better understand their relationships to people, places, and things that impact their journey navigating the housing system towards finding a sense of “home”.
A first-person ethnographic storytelling approach was used to explore the relationships that impact one’s sense of home and belonging.
Qualitative vs Quantitative
Taking a qualitative research approach allowed us to better understand the nuanced roles and types of relationships within community not captured in quantitative data, as well as enabling us to design solutions collaboratively with tenants, residents, and service providers.
Co-designed solutions give a voice to people who have lived these experiences at all levels, and also encourages buy-in by involving the participants from the ground up during the design process.
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Our approach is community-based. To create long-lasting momentum we design with folks with lived and living expertise as well as service providers and other community members. Collaborating with people who have personal experiences of the services and housing systems that exist today helps to co-design solutions that will have lasting momentum.
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Using a people-first, human-centered design lens which develops moments that matter for folks who use the services and programs. It brings together perspectives of all people who have a given stake in a system.
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Expertise;
It comes from lived Experience. Voices of tenants and community members with lived and living expertise matter, it helps form a project to respond to real needs and takes into consideration compensation and responsibility for sharing stories.
Guiding Principals
